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Deliver outstanding customer service : gain and retain customers and stay ahead of the competition / Susan Nash and Derek Nash.
Material type:
TextPublication details: London : Howtobooks, c2002.Edition: 2nd edDescription: xii, 226 p. : ill. : 24 cmISBN: - 9781857037838
- 1857037839
- HF5415.5 .N37 2002
Books
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Judith Thomas Library General Stacks | Books | HF 5415.5 .N37 2002 (Browse shelf(Opens below)) | AUA016680 | Available | AUA016680 |
Includes bibliography and index.