Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.

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TextPublication details: New York : Morrow, c1993.Edition: 1st edDescription: xii, 137 p. ; 22 cmISBN:

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Delbert W. Baker Special Leadership Collection

Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
		Judith Thomas Library Delbert W. Baker Special Leadership Collection		DWB Special Leadership Collection		HF 5415.5 .B528 1993 (Browse shelf(Opens below))		AUA019338			Available			AUA019338
		Judith Thomas Library Delbert W. Baker Special Leadership Collection		DWB Special Leadership Collection		HF 5415.5 .B528 1993 (Browse shelf(Opens below))		AUA23283		2	Available			AUA23283