Raving fans : (Record no. 15935)

MARC details
000 -LEADER
fixed length control field 01134cam a2200289 a 4500
001 - CONTROL NUMBER
control field 1088546
003 - CONTROL NUMBER IDENTIFIER
control field AUA.1
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200207123331.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 920804s1993 nyu 000 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 92030255
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0688123163 :
Terms of availability $20.00
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency DLC
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .B528 1993
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/12
Edition number 20
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Blanchard, Kenneth H.
245 10 - TITLE STATEMENT
Title Raving fans :
Remainder of title a revolutionary approach to customer service /
Statement of responsibility, etc Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc Morrow,
Date of publication, distribution, etc c1993.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 137 p. ;
Dimensions 22 cm.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Bowles, Sheldon M.
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/description/hc044/92030255.html">http://www.loc.gov/catdir/description/hc044/92030255.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Contributor biographical information
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0912/92030255-b.html">http://www.loc.gov/catdir/enhancements/fy0912/92030255-b.html</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ocip
f 19
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Delbert W. Baker Special Leadership Collection
Classification part HF 5415.5
Item part .B528 1993
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Serial Enumeration / chronology Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Copy number
    Library of Congress Classification     DWB Special Leadership Collection Judith Thomas Library Judith Thomas Library Delbert W. Baker Special Leadership Collection 31/08/2016 Donation, Dr. Delbert Baker 25.00 AUA019338 HF 5415.5 .B528 1993 AUA019338 31/08/2016 25.00 31/08/2016 Delbert W. Baker Special Leadership Collection  
    Library of Congress Classification     DWB Special Leadership Collection Judith Thomas Library Judith Thomas Library Delbert W. Baker Special Leadership Collection 31/05/2018 Donation, Dr. Delbert Baker 25.00 AUA23283 HF 5415.5 .B528 1993 AUA23283 31/05/2018 25.00 31/05/2018 Delbert W. Baker Special Leadership Collection 2