| 000 | 01118nam a22002537a 4500 | ||
|---|---|---|---|
| 003 | AUA.1 | ||
| 005 | 20121211122146.0 | ||
| 008 | 121211t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780982040959 | ||
| 040 | _cA1 | ||
| 050 |
_aRT90.5 _b.P47 2009 |
||
| 100 |
_aPerez, Orlando Jay _929934 |
||
| 245 |
_aThe patient experience : _ba guide to creating a meaningful patient experience in every healing encounter. / _cOrlando Jay Perez. |
||
| 260 |
_aOrlando, Fla. : _bFlorida Hospital, _c2009. |
||
| 300 |
_a61 p. ; _c26 cm. |
||
| 490 | _aFlorida Hospital healthcare & leadership monograph series. | ||
| 500 | _aMonograph V. II in the Florida Hospital Healthcare & Leadership Monograph Series. | ||
| 650 |
_aPatient-Centered Care. _929935 |
||
| 650 |
_aHospital _vPatient Relations. _929936 |
||
| 650 |
_aHospital care. _929937 |
||
| 650 |
_aHospital patients _vCare. _929938 |
||
| 942 |
_2lcc _cBOOK _hRT 90.5 _i.P47 2009 |
||
| 999 |
_c8711 _d8711 |
||