000			02075cam a22003378i 4500
001			18152332
003			AUA.1
005			20210107072026.0
008			140515s2014 enk b 001 0 eng
010			_a 2014017589
020			_a9781352001235
040			_aDLC _beng _cDLC _erda _dDLC
042			_apcc
050	0	0	_aHD58.8 _b.H39 2018
082	0	0	_a658.4/06 _223
100	1		_aHayes, John, _d1943-
245	1	4	_aThe theory and practice of change management / _cJohn Hayes.
250			_a5th edition.
260			_aBasingstoke, Hampshire : _bPalgrave Macmillan, _cc2018
300			_axxxii, 529 pages : _c26 cm _bcolor illustrations ;
504			_aIncludes bibliographical references and index.
505	0		_aProcess models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study.
650		0	_aOrganizational change.
650		0	_aOrganizational effectiveness.
650		0	_aOrganizational administration
650		0	_aOrganizational Innovation
650		0	_aBusiness and Management
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBOOK _hHD 58.8 _i.H39 2018
999			_c23128 _d23128