| 000 | 02341cam a2200325 i 4500 | ||
|---|---|---|---|
| 001 | 18779969 | ||
| 003 | AUA.1 | ||
| 005 | 20180502151539.0 | ||
| 008 | 150911s2015 mdu b 001 0 eng | ||
| 010 | _a 2015035569 | ||
| 020 | _a9781498517898 (cloth : alk. paper) | ||
| 020 | _z9781498517904 (electronic) | ||
| 040 |
_aDLC _beng _cDLC _erda _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHD49 _b.R57 2015 |
| 082 | 0 | 0 |
_a658.4/056 _223 |
| 245 | 0 | 0 |
_aRisk and crisis communication : _bnavigating the tensions between organizations and the public / _cedited by Robert S. Littlefield and Timothy L. Sellnow. |
| 260 |
_aLanham, MD : _bLexington Books, _cc2015. |
||
| 300 |
_avi, 153 p. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aIntroduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe & Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad & Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed & Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick & Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow. | |
| 650 | 0 |
_aCrisis management. _952715 |
|
| 650 | 0 |
_aPublic relations _xManagement. |
|
| 650 | 0 | _aCommunication. | |
| 700 | 1 |
_aLittlefield, Robert S., _d1952- _eeditor. |
|
| 700 | 1 |
_aSellnow, Timothy L. _q(Timothy Lester), _d1960- _eeditor. |
|
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2lcc _cBOOK _hHD 49 _i.R57 2015 |
||
| 999 |
_c18946 _d18946 |
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