Managing organizational change : a multiple perspectives approach / Ian Palmer, Richard Dunford, Gib Akin.
Material type:
TextPublication details: Boston : McGraw-Hill Irwin, c2009.Edition: 2nd edDescription: xii, 413 p. : ill. ; 23 cmISBN: - 9780071263733 (alk. paper)
- 007126373X (alk. paper)
- 658.4/06 22
- HD58.8 .P347 2009
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Includes bibliographical references and index.
Introduction : stories of change -- Images of managing change -- Why organizations change -- What changes in organizations -- Diagnosis for change -- Resistance to change -- Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches -- Implementing change : change management, contingency, and processual approaches -- Linking vision and change -- Strategies for communicating change -- Skills for communicating change -- Sustaining change.