TY - BOOK AU - Palmer,Ian AU - Dunford,Richard AU - Akin,Gib TI - Managing organizational change: a multiple perspectives approach SN - 9780071263733 (alk. paper) AV - HD58.8 .P347 2009 U1 - 658.4/06 22 PY - 2009/// CY - Boston PB - McGraw-Hill Irwin KW - Organizational change KW - Management N1 - Includes bibliographical references and index; Introduction : stories of change -- Images of managing change -- Why organizations change -- What changes in organizations -- Diagnosis for change -- Resistance to change -- Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches -- Implementing change : change management, contingency, and processual approaches -- Linking vision and change -- Strategies for communicating change -- Skills for communicating change -- Sustaining change UR - http://www.loc.gov/catdir/enhancements/fy0808/2008001633-t.html ER -