01118nam a22002537a 4500 AUA.1 20121211122146.0 121211t xxu||||| |||| 00| 0 eng d 9780982040959 A1 RT90.5 .P47 2009 Perez, Orlando Jay 29934 The patient experience : a guide to creating a meaningful patient experience in every healing encounter. / Orlando Jay Perez. Orlando, Fla. : Florida Hospital, 2009. 61 p. ; 26 cm. Florida Hospital healthcare & leadership monograph series. Monograph V. II in the Florida Hospital Healthcare & Leadership Monograph Series. Patient-Centered Care. 29935 Hospital Patient Relations. 29936 Hospital care. 29937 Hospital patients Care. 29938 lcc BOOK RT 90.5 .P47 2009 8711 8711 0 0 lcc 0 0 Books AUA.1 AUA.1 GS 2012-12-11 Donation, Gary Councell 10.00 AUA011816 RT 90.5 .P47 2009 AUA011816 2012-12-11 00:00:00 10.00 2012-12-11 BOOK