TY  - BOOK
AU  - Nigam, Shailendra
TI  - Total quality management: an integrated approach 
SN  - 8174464190
AV  - HD 62.15 .N54 2005
PY  - 2005///
CY  - New Delhi
PB  - Anurang Jain
KW  - Total quality management
ER  -