@book{3850,
	author = {Palloff, Rena M., and Pratt, Keith,},
	title = {The virtual student :},
	publisher = {Jossey-Bass,},
	year = {c2003},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/bios/wiley045/2002154036.html}
}