TY - BOOK AU - Lundin,Stephen C. AU - Paul,Harry AU - Christensen,John AU - Strand,Philip TI - Fish! tales: real-life stories to help you transform your workplace and your life SN - 0786868686 AV - HF 5549.5.M63 L862 2002 U1 - 658.3/14 21 PY - 2002/// CY - New York PB - Hyperion KW - Employee motivation KW - Customer services ER -