02075cam a22003378i 4500 18152332 AUA.1 20210107072026.0 140515s2014 enk b 001 0 eng 2014017589 9781352001235 DLC eng DLC rda DLC pcc HD58.8 .H39 2018 658.4/06 23 Hayes, John, 1943- The theory and practice of change management / John Hayes. 5th edition. Basingstoke, Hampshire : Palgrave Macmillan, c2018 xxxii, 529 pages : 26 cm color illustrations ; Includes bibliographical references and index. Process models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study. Organizational change. Organizational effectiveness. Organizational administration Organizational Innovation Business and Management 7 cbc orignew 1 ecip 20 y-gencatlg lcc BOOK HD 58.8 .H39 2018 23128 23128 0 0 lcc 0 0 Books AUA.1 AUA.1 GS 2021-01-07 AUA textbook inventory 63.00 AUA25576 5 3 HD 58.8 .H39 2018 AUA25576 2025-05-23 06:43:01 2025-02-18 2021-01-07 BOOK