02341cam a2200325 i 4500 18779969 AUA.1 20180502151539.0 150911s2015 mdu b 001 0 eng 2015035569 9781498517898 (cloth : alk. paper) 9781498517904 (electronic) DLC eng DLC rda DLC pcc HD49 .R57 2015 658.4/056 23 Risk and crisis communication : navigating the tensions between organizations and the public / edited by Robert S. Littlefield and Timothy L. Sellnow. Lanham, MD : Lexington Books, c2015. vi, 153 p. ; 24 cm. Includes bibliographical references and index. Introduction / Robert S. Littlefield -- Adding the focus on culture as a best practice / Robert S. Littlefield -- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe & Robert S. Littlefield -- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell -- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad & Robert S. Littlefield -- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed & Robert S. Littlefield -- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick & Robert S. Littlefield -- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun -- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil -- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow. Crisis management. 52715 Public relations Management. Communication. Littlefield, Robert S., 1952- editor. Sellnow, Timothy L. (Timothy Lester), 1960- editor. 7 cbc orignew 1 ecip 20 y-gencatlg lcc BOOK HD 49 .R57 2015 18946 18946 0 0 lcc 0 0 Books AUA.1 AUA.1 GS 2017-12-05 Bought by JTL 58.69 AUA21914 4 3 HD 49 .R57 2015 AUA21914 2026-09-14 2026-08-10 12:34:52 2026-08-10 58.69 2017-12-05 BOOK