@book{18788,
	author = {Read-Smith, Judith, and Ginn, Mary L.},
	title = {Records management /},
	publisher = {Cengage Learning,},
	year = {2016.},
	address = {Boston, MA :},
	edition = {Tenth edition},
	url = {http://www.loc.gov/catdir/enhancements/fy1513/2014946856-b.html}
}