TY - BOOK AU - Karen Dillon TI - Harvard business review SN - 0017-8012 AV - HF5001 .H3 U1 - 330.9/04 PY - 2010/// CY - Boston [etc.] PB - Graduate School of Business Administration, Harvard University. KW - Business KW - Periodicals KW - Economic history KW - Commerce KW - Economics KW - Affaires KW - Périodiques KW - Histoire économique KW - Bedrijven KW - gtt KW - Electronic journals N1 - Contents: Spotlight on the effective organization. The execution trap; How hierarchy can hurt strategy execution; Stop the innovation wars; Power play; Empowered; Finding the right path. THE BIG IDEA: No, management is not a profession. The HBR interview: Starbucks CEO Howard Schultz; Stop trying to delight your customers; Are you ignoring trends that could shake up your business?; Innovation's holy grail; Singapore Airline's balancing act; How will you measure your life? IDEA WATCH: The VC shakeout; The early bird really does get the worm; Mapping the social internet; How I did it: Zappos's CEO on going to extremes for customers. EXPERIENCE: Managing yourself: Job-hopping to the top and other career fallacies. Case Study: The upstart's assault: when a small competitor's bold offer catches a large telecom company off guard, its chief marketing officer must decide whether to fight the fire with fire ; Access limited to subscribers; Supplements accompany some numbers; Annual index published <2004-> as an annual supplement with title: Reader's guide; Also available in print UR - http://www.columbia.edu/cgi-bin/cul/resolve?clio4813595.001 UR - http://www.columbia.edu/cgi-bin/cul/resolve?clio4813595.002 UR - http://www.columbia.edu/cgi-bin/cul/resolve?clio4813595.003 ER -