@book{16902,
	author = {Blanchard, Kenneth H.},
	title = {The heart of a leader /},
	publisher = {Honor Books,},
	year = {c1999.},
	address = {Tulsa, Okla :},
	url = {http://www.loc.gov/catdir/enhancements/fy0909/99218904-b.html}
}