@book{16592,
	author = {Gebauer, Julie. and Lowman, Don.},
	title = {Closing the engagement gap :},
	publisher = {Portfolio,},
	year = {2008.},
	address = {New York :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0822/2008029547.html}
}