TY - BOOK AU - Marriott,J.Willard AU - Brown,Kathi Ann TI - The spirit to serve: Marriott's way SN - 0887308783 AV - TX911.3.M27 M335 1997 U1 - 647.94/068 21 PY - 1997/// CY - New York PB - HarperBusiness KW - Marriott International, Inc KW - Hospitality industry KW - Management N1 - Includes index ER -