TY - BOOK AU - Cialdini, Robert B. TI - Influence: the psychology of persuasion SN - 9780061241895 AV - BF774 .C53 2007 PY - 2007/// CY - New York PB - Collins KW - Influence (Psychology) KW - Persuasion (Psychology) KW - Compliance N1 - 1st Collins business essentials ed; Includes bibliographical references (p. [293]-309) and index; Weapons of influence -- Reciprocation: the old give and take, and take -- Commitment and consistency: hobgoblins of the mind -- Social proof: truths are us -- Liking: the friendly thief -- Authority: directed deference -- Scarcity: the rule of the few -- Instant influence: primitive consent for an automatic age ER -