<?xml version="1.0" encoding="UTF-8"?>
<mods xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" version="3.1" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-1.xsd">
  <titleInfo>
    <title>Managing strategic change in financial services</title>
    <subTitle>thriving in a rapidly changing environment</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Osano, Hezron M.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Nairobi, Kenya</placeTerm>
    </place>
    <publisher>Hemos Enterprises</publisher>
    <dateIssued>2009</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>x, 159 p. : 21 cm.</extent>
  </physicalDescription>
  <tableOfContents>1. Forces shaping the financial services industry.
2. Diagnosing the need for change.
3. Corporate Politics.
4. Implementation of strategic change.
5. Competing in a changing banking environment.
6. The role of leadership.
7. Planning and competing for the future.
8. The future of financial services.
9. Competition among financial institutions.
10. Strategic planning.</tableOfContents>
  <note type="statement of responsibility">Hezron M. Osano.</note>
  <note>Includes references and index.</note>
  <subject>
    <topic>Bank management</topic>
  </subject>
  <subject>
    <topic>Financial services</topic>
  </subject>
  <classification authority="lcc">HG1615 .O83 2009</classification>
  <identifier type="isbn">9966909850</identifier>
  <recordInfo>
    <recordContentSource authority="marcorg"/>
    <recordCreationDate encoding="marc">160518</recordCreationDate>
    <recordChangeDate encoding="iso8601">20160518170734.0</recordChangeDate>
  </recordInfo>
</mods>
