TY - BOOK AU - Jansson,Bruce S. TI - Improving healthcare through advocacy: a guide for the health and helping professions SN - 9780470505298 (paper : alk. paper) AV - R727.45 .J36 2011 U1 - 610 22 PY - 2011/// CY - Hoboken, N.J. PB - Wiley KW - Patient advocacy KW - United States KW - Patient Advocacy KW - Patient Rights N1 - Includes bibliographical references and indexes; Embedding advocacy in the American health system -- How the American health system contributes to consumers' seven problems -- An advocacy practice framework : tasks, skills, and actions -- Case advocacy skills -- Advocacy to protect consumers' ethical rights ER -