00885nam a22001937a 4500 AUA.1 20130531104936.0 130531t xxu||||| |||| 00| 0 eng d AUA HD28 .M36 Management Success. Influence. Inspiration Dec 2012-Jan 2013 80p.; Emotional Marketing: John Hallward's secrets to understanding your customer 36992 Contents: First thoughts; perspective; In the news; News analysis; Cover story; Executive chat; Top woman; Tactics; The entrepreneur; Business etiquette; Customer service; travel; monitoring; Health; Lifestyle; Carole Kimutai Editor 36993 lcc PER HD28 .M36 2013 10305 10305 0 0 lcc 0 0 AUA.1 AUA.1 PER 2013-05-31 0 HD28 .M36 2013 2013-05-31 00:00:00 2013-05-31 PER