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The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen.

By: Contributor(s): Material type: TextPublication details: Boston, Mass. : Harvard Business School Press, c2002.Description: xiv, 190 p. ; 25 cmISBN:
  • 1578512549 (alk. paper)
Subject(s): DDC classification:
  • 658.4/06 21
LOC classification:
  • HD58.8 .K645 2002
Contents:
Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
Item type: Books
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Judith Thomas Library General Stacks Books HD 58.8 .K645 2002 (Browse shelf(Opens below)) AUA004592 Available AUA004592

Includes index.

Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.