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How did that happen? : holding people accountable for results the positive, principled way / Roger Connors and Tom Smith.

By: Contributor(s): Material type: TextPublication details: New York : Portfolio, 2009.Description: xii, 252 p. : ill. ; 24 cmISBN:
  • 9781591842583
  • 1591842581
Subject(s): DDC classification:
  • 658.3/14 22
LOC classification:
  • HD70.U5 C588 2009
Online resources:
Contents:
The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.
Summary: A simple, proven approach to improve accountability and your company's bottom line.
Item type: Delbert W. Baker Special Leadership Collection
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Judith Thomas Library Delbert W. Baker Special Leadership Collection DWB Special Leadership Collection HD 70 .U5 C588 2009 (Browse shelf(Opens below)) AUA019958 Available AUA019958

Includes index.

The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.

A simple, proven approach to improve accountability and your company's bottom line.