How did that happen? : holding people accountable for results the positive, principled way / Roger Connors and Tom Smith.
Material type:
TextPublication details: New York : Portfolio, 2009.Description: xii, 252 p. : ill. ; 24 cmISBN: - 9781591842583
- 1591842581
- 658.3/14 22
- HD70.U5 C588 2009
Delbert W. Baker Special Leadership Collection
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Judith Thomas Library Delbert W. Baker Special Leadership Collection | DWB Special Leadership Collection | HD 70 .U5 C588 2009 (Browse shelf(Opens below)) | AUA019958 | Available | AUA019958 |
Includes index.
The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.
A simple, proven approach to improve accountability and your company's bottom line.