Customer service for dummies / (Record no. 22664)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01358cam a2200337 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 4455362 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | AUA.1 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20191115114104.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 951121s1995 cau 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 95081423 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1568843917 $19.99 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)34041512 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | InJe |
| Transcribing agency | InJe |
| Modifying agency | DLC |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | lccopycat |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .B34 1995 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/12 |
| Edition number | 20 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bailey, Keith, |
| Dates associated with a name | 1945- |
| 245 10 - TITLE STATEMENT | |
| Title | Customer service for dummies / |
| Statement of responsibility, etc | by Keith Bailey and Karen LeLand. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Foster City, CA : |
| Name of publisher, distributor, etc | IDG Books Worldwide, |
| Date of publication, distribution, etc | c1995. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxxiv, 346 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | --For dummies |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Leland, Karen. |
| Relator code | Author |
| 856 42 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Contributor biographical information |
| Uniform Resource Identifier | <a href="http://www.loc.gov/catdir/enhancements/fy0607/95081423-b.html">http://www.loc.gov/catdir/enhancements/fy0607/95081423-b.html</a> |
| 856 42 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Publisher description |
| Uniform Resource Identifier | <a href="http://www.loc.gov/catdir/enhancements/fy0607/95081423-d.html">http://www.loc.gov/catdir/enhancements/fy0607/95081423-d.html</a> |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Table of contents only |
| Uniform Resource Identifier | <a href="http://www.loc.gov/catdir/enhancements/fy0607/95081423-t.html">http://www.loc.gov/catdir/enhancements/fy0607/95081423-t.html</a> |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 7 |
| b | cbc |
| c | copycat |
| d | 2 |
| e | opcn |
| f | 19 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Delbert W. Baker Special Leadership Collection |
| Classification part | HF 5415.5 |
| Item part | .B34 1995 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Serial Enumeration / chronology | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | DWB Special Leadership Collection | Judith Thomas Library | Judith Thomas Library | Delbert W. Baker Special Leadership Collection | 15/11/2019 | Donation-Dr Delbert Baker | 10.00 | AUA25470 | HF 5415.5 .B34 1995 | AUA25470 | 15/11/2019 | 10.00 | 15/11/2019 | Delbert W. Baker Special Leadership Collection |